Got Questions?

Frequently Asked Questions

Still have a question? Call or text us at (515) 500-6899 or click below to send us a message


Can I book online?

Yes! Please click the "Book Here" button at the top of the page to book your appointment.  For a first appointment, we strongly recommend booking a consultation with one of our PAs or aestheticians.

I am not sure what service is right for me, how should I schedule an appointment?

This is a great question! Chances are you have particular concerns you would like addressed and are not sure which treatment options are appropriate.  You can either book online or call us to schedule a consultation to discuss your goals with one of our providers.

What is the best way to contact someone at Brightside?

You can call OR text us at (515) 500-6899.  You can also email us at  Someone will get back to you promptly.


Can I fill out my consent and intake forms online?

Yes.  After you make an appointment you will have online access to fill out your forms.

Do you accept insurance?

No.  All of our services are cash pay.

Is tipping expected?

No. You will not be prompted at check-out to leave a tip and you should feel no obligation to tip. If you wish to tip your provider, you may do so at your discretion.


If I am dissatisfied with my visit, what should I do?

While we can't guarantee aesthetic outcomes, we do strive to do our best to make you happy. Please give us a chance to make things right and contact us at with your concerns. Your message will be promptly forwarded to the manager.

When should I arrive for my appointment?

We recommend arriving 15 minutes before your scheduled appointment if possible to fill out any required paperwork.

How can I contact you?

You can text or call us at (515) 500-6899.  Or you can email us at